Welcome aboard, Jackson!
How and when do I pay?
Payments are made on the first day of each month, by setting up an auto-payment once (scheduled to repeat monthly). This allows you to budget for the lessons, and also locks you into Matt's schedule for the upcoming month.
How many lessons do I get each month?
Fortnightly students get two lessons per month. If your lesson day appears 3 times within the same month, the 3rd week will be a 'bye'. The student can use this to do extra practice at home on the most recent lesson and revisit some previous exercises. Your 'bye' dates are listed above and Matt will also remind you at the start of those months.
What if I need to cancel a lesson short notice?
Cancellations within 24 hours or forgetting to attend, means a forfeited lesson unfortunately.
Cancellations with more than 24 hours notice may be rescheduled for another time.
What if you are sick, Matt?
If Matt cancels, he will reschedule the lesson to a future day/time that suits both student and teacher. If a new time can't be sorted for that upcoming week, a lesson will be added to Matt's 'Owed Lessons list' for you to use in the future.
Can I have lessons during the school holidays?
Absolutely! Unless Matt is away, lessons can continue through the holidays.
What if I want to go away on school holidays?
No worries! Enjoy! Any pre-paid lessons will become owed lessons to you in the future. Or you can request a refund.
If I need to discontinue drum lessons altogether, how do I cancel?
Just let Matt know that you would like to end the lessons at the end of the current pre-paid month. That gives him a bit of notice to advertise that your spot is going to be available.
STEP 2:
Setup the monthly auto-payment
FIRSTLY:
An important message...
Please mark this date in your calendar as Crutopia Drums will be closed:
CLOSED: Friday May 31st
Your two fortnightly lessons in May are on the 3rd and 17th.
NOTE: You will only need to set this up once.
Name: Crutopia Drums
BSB: 670864
Acc: 10990610
Amount: $170
When: May 1st
Frequency/Repeat: Monthly
Description: Jackson Drums
Thank you!
Once that is setup, please continue to the final step below...