Welcome aboard,
Levi!
How and when do I pay?
Payments are made on the first day of each month, by setting up an auto-payment once (scheduled to repeat monthly). This allows you to budget for the lessons, and also locks you into Matt's schedule for the upcoming month.
How many lessons do I get each month?
Students get four lessons per month. If your lesson day appears 5 times throughout the month, the 5th one will be a 'bye'. The student can use this to do some extra practice at home on the most recent drum lesson and revisit some older exercises.
What if I need to cancel a lesson short notice?
If you cancel within 24 hours for any reason, including sickness, it is a forfeited lesson unfortunately.
But this doesn't necessarily mean you are out of pocket. More on this in the next paragraph.
What happens in the longer months?
From Feb 1st until late December 2024, there are four longer months where you’ll be getting FIVE weekly lessons (instead of the usual four) at no extra cost. This means each student essentially has a 4 lesson buffer to use as either FREE lessons or cancellations within 24 hours.
Example 1: If you never miss a lesson throughout the year, you would've received FOUR free lessons.
Example 2: If you need to cancel last minute FOUR times throughout the year, it will even out and you'll be paying for the exact amount of lessons attended. No money lost.
What if you are sick, Matt?
If Matt is too sick or injured to physically teach, he will reschedule the lesson to a future day/time that suits both student and teacher. If a new time can't be sorted in the near future, a lesson will be added to Matt's 'Owed Lessons list' for you to have in the future.
Can we keep lessons going during the school holidays?
Absolutely! Unless Matt is away, lessons can continue through the holidays.
What if we want to go away on school holidays?
A couple of options for you:
1. Any pre-paid lessons can be replaced with Matt filming a video lesson. You will receive a video link that will be yours to own & watch forever, even after discontinuing lessons.
2. If you don't want the video lesson, and want to take a complete break from drumming, you can request a refund for the school holiday period.
If I need to discontinue drum lessons altogether, how do I cancel?
Just let Matt know that you would like to end the lessons at the end of the current pre-paid month. That gives him a bit of notice to advertise that your spot is going to be available.
STEP 2:
Setup the monthly auto-payment
STEP 1:
Read the FAQ
NOTE: You only need to set this up once:
Name: Crutopia Drums
BSB: 670864
Acc: 10990610
Amount: $85
When/Date To Pay: April 1st, 2024
Frequency/Repeats: Monthly
Description: Levi Drums
Thank you!
Once that is setup, please continue to the final step below...